RIGHT OF WITHDRAWAL


In case of purchase of products or services on Eleonora Azzolina Shop, you can make any product purchased on Eleonora Azzolina Shop EXCEPT CUSTOMIZED PRODUCTS (CUSTOM-MADE / EMBROIDERED) within 14 days from the date of delivery. the CLIENT is obliged to inform Eleonora Azzolina Shop of the decision to withdraw through an explicit declaration sent to the contacts indicated below.

EFFECTS OF WITHDRAWAL


If the CUSTOMER withdraws from this contract, all payments (excluding shipping costs) that he has made to Eleonora Azzolina Shop will be reimbursed, no later than 14 days from the day on which Eleonora Azzolina Shop is informed of the decision by the CLIENT to withdraw from this contract. These refunds will be made using the same payment method used by the CUSTOMER for the initial transaction, unless the CUSTOMER has expressly agreed otherwise.

The CUSTOMER is requested to send back the goods and deliver them to Eleonora Azzolina Shop without undue delay and in any case within 14 days from the day in which he communicated the withdrawal from the present contract. The deadline is met if the CUSTOMER sends back the goods before the expiry of the 14-day period. The costs of returning the goods will be charged to the CUSTOMER.

LIMITATIONS ON THE RIGHT OF WITHDRAWAL ON PRODUCTS


Products damaged or used, even partially, are not replaced or refunded. The right of withdrawal does not apply: to goods made to measure or clearly personalized or not liable to be returned for reasons of hygiene or related to health protection and have been opened after delivery.


CONTACTS
To request information related to Eleonora Azzolina Shop, please write here: info@eleonoraazzolina.it